Quick Response, More Efficienty

-Sales data management and analysis:：Integrate sales-related data into CRM for display, and control the overall picture of sales. You can also make quick and scientific predictions on sales data.

-Sales process management automation: Workflow and approval process automation , Such as contract review, order placement, payment management, etc. can achieve a high degree of automation approval, efficient project promotion, and increase the winning rate.

-Optimized channel management: Enterprises can easily implement various functions on the mobile terminal. Fully explore the potential of channels and achieve win-win cooperation. Realize custom clue claim, distribution, and recovery, unified management, assist sales to quickly Contact customers to complete conversion, follow up hot clues in time, lock customers, and fully tap potential business opportunities.

Improve Customer Satisfaction and Fully Leverage Customer Resources

- 360°view of current customers: You can extract the customer information you need from various popular social media sites to fully understand what customers think.

- Easier customer management: One-click access to QQ, WeChat, mobile phone, email, and SMS, supports batch import of customer resources, and unified management of customers.

- Accurate customer management: dig deep into customer value, accurately distinguish customer categories, better allocate resources and energy, and maximize customer value.

- Follow up customers in batches: Perfectly record every follow-up details, stabilize customer resources, and achieve a linear increase in performance.

Precision Marketing Segmentation, Visualization of Channel Management

- Omni-channel marketing management: Conduct effective management analysis on various channels of marketing (including new media marketing such as network marketing, mobile marketing and traditional marketing such as telephone marketing, email marketing, etc.).

- Develop a marketing plan: Can easily define multi-dimensional KPI indicators, through flexible views, improve visibility, while monitoring and tracking the use of expenses Condition.

- Valid results evaluation: Perform real-time Data Analysis on various channel inputs and sales outputs, and evaluate the results.

- Service anytime, anywhere: for customers to solve their doubts and troubles at any time. Today's customers obtain the information they need through various channels, which requires 24-hour online support.

- Detailed record of the whole process: Includes management information such as Products installation files, Service requests, Service content, Service outlets, and Service charges.

- Strengthen tracking Service: Strengthen enterprise tracking service ability, so that customers can get faster, more convenient and more thoughtful service.

- Omni-channel intelligent Service:Customer service staff can provide services to customers on any device,Support on-site Service and self-help answering Service, assisting support to realize customer care.